Delivery Information

What are the delivery days and costs (if any) and when must I place my order?

Delivery Post Codes/ Details
 
AREA A - Delivery Fee $10.00 to apply for orders less than $150 - no fee on orders of $151 or more.
 
Postcodes 2259
                 
AREA B - Delivery Fee $20 to apply for orders less than $200
                Delivery Fee $15 to apply for orders $200 to less than $250
                Delivery Free for orders of $250 or more
 
Postcodes  2260 to 2263

AREA C - Delivery Fee $30 to apply for orders less than $150
                Delivery Free for orders of $150 or more
 
Postcodes  2250-2258

AREA D - Delivery Fee $30 to apply for orders less than $200
                Delivery Fee $15 to apply for orders $200 to less than $400
                Delivery Free for orders of $400 or more
 
Postcodes  2264
 
                                    
 
Upper North Shore                               2069 to 2084  (Tuesday and Friday )
 

Newcastle                                              2283 to 2308 (Tuesday and Friday)

Do I need to be at home to receive a delivery?

As we are dealing with chilled products, you will either need to be home or have established a contingency plan with us in advance so that if something unexpected comes up, the delivery can still be made.
We strongly recommend that you are home to receive your order. Our delivery times have been created to enable you to be home to receive your order. If you are not home, your order may be left in the safe place you have nominated. At this point, it becomes your responsibility.
If you have not left alternate instructions of where to leave the order, we will try to contact you on the contact number/s you provide. If we can’t contact you, your order may be returned to our store and re-delivery charges and the cost of any perishables will also be payable.

Am I able to receive my order at a specific time within the delivery time I have selected?

We will always endeavour to meet every customer’s individual needs. However this will not always be possible. The delivery drivers will set the most efficient delivery route to ensure that all deliveries can be made within the nominated delivery timeframes.

What will happen if I order a product that is out of stock?

If there is a product ordered that we cannot provide with the current order, we will contact you to discuss other arrangements. At this time, we will nominate a suitable alternative delivery arrangement for the product/s.

I have missed my delivery

If the driver has arrived at the nominated delivery place and no one is present, Coast & Country Meats will attempt to contact you on the phone numbers supplied by you to make alternate arrangements.
In the event that we cannot contact you, the driver will try and find a safe place to leave the order. If not, the order will be returned to the store, a redelivery fee of $30 will be charged and the cost of any loss/ spoilage will also be charged.

Does Coast & Country Meats deliver to my area?

When you first enter the Coast & Country Meats website you will be prompted to enter your postcode or suburb. You will be notified if this area is not part of our delivery region. You can contact Coast & Country Meatson 4352 1430 if you are outside our normal delivery areas to see if special arrangements can be made.
If you wish, you can still browse our website at anytime, without supplying a post code, to view our online products.

Cut off time for orders are as follows:

Home delivery arrangements are 24hrs to 48hrs from completing the online orders, we will contact you at the earliest opportunity.

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